To receive consistent traffic and attract customers for astrology-related services, it's essential to invest regular time and effort on the platform. We recommend spending at least 6 hours daily engaging with the platform—responding to queries, updating your profile, sharing insights, or promoting your services.

If you maintain this level of activity consistently for at least one week, you will begin to notice an increase in visibility and customer interest. The more regular and active you are, the more the platform algorithm recognizes and promotes your presence, which directly translates into a higher number of customer engagements and consultations. Consistency and dedication are the keys to success here

When you enable the Boost option, your profile is shown more frequently and prominently across the platform. This increased visibility is designed to help you attract more customers, grow your experience, and build a strong follower base.

To encourage higher customer engagement during the boost period, the price per minute is temporarily reduced. This makes it easier for new users to connect with you, try your services, and become regular clients. As your experience, ratings, and customer base grow, you'll be in a much better position to earn significantly more in the long run.

Boost is a strategic tool to accelerate your growth and establish yourself as a trusted astrologer on the platform.

Calls and chats may get missed automatically due to one of the following reasons:

• Delayed Response: If you take too long to accept a call or chat, the system automatically marks it as missed to ensure a smooth experience for customers.
• Internet Connectivity Issues: A slow or unstable internet connection on your end can prevent the request

You can easily check your online status by looking at your profile:

• If your status shows “Online” on both the website and mobile app, it means you are currently visible to customers and available for chats or calls.
• If it does not show “Online”, you are considered offline and will not receive customer requests.

Always ensure your app or browser session is active and your internet connection is stable to remain online.

If you're not receiving chat request notifications, please follow these steps:

• On Desktop: Make sure to refresh your page every 30 minutes during your login session to keep the connection active and notifications working properly.
• On Mobile App: Ensure that your internet connection is stable and fast enough , as poor connectivity can prevent notifications from appearing in real time.

Please ensure the Chat Accept option is enabled and that both the Chat and Call buttons are active. Also, verify your online status on the website or mobile app. If you do not respond to a call after two IVR alerts, the system will automatically change your status to offline.

If a customer requests proof of the ritual performed, we will share a video link via WhatsApp and email.

The video will show the entire ritual, and our experienced Pandit Ji will clearly mention your name and Gotra during the ceremony.

This ensures full transparency and authenticity of the ritual performed on your behalf.

If you wish to stop receiving chats or calls during your lunch or tea break:

• Simply set your status to "Offline" for both chat and call on your desktop and mobile app.
• Then, verify that your offline status is correctly reflected on both the website and mobile app.

Once you finish your current chat or call, you can start accepting the next chat or call in the waiting list.

Please follow the queue number shown in the waiting list to attend customers in the correct order.

This ensures a smooth and fair experience for all users waiting to connect with you.

Our website offers a "Free Kundli" feature that allows you to generate a Kundli automatically using software.

Users are required to enter their birth details before starting a chat or call.

These details are used to automatically generate the Kundli, which you can view directly from the user's profile before or during the session.

This helps you provide accurate and personalized astrology guidance.